Envio e Devoluções

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1. PORTE PAGO por qualquer valor (valor mínimo da encomenda € 45 base tributável), apenas na península, aplicável apenas a encomendas efetuadas online através do site https://prestasync.impotusa.com/pt/ não aplicável a clientes com condições especiais, exceto o ponto 6. (ver)
   
   
2. Para encomendas a partir das Ilhas Baleares, os portes são gratuitos se a encomenda for superior a 95€ (sem IVA), exceto clientes com condições especiais.
   
   
3. Para as Ilhas Canárias, Ceuta, Melilla, Açores, Madeira e outros países, os portes de envio são gratuitos se a sua encomenda for superior a 250€ (sem IVA).
   
   
4. Clientes com condições especiais, os portes são gratuitos se a sua encomenda for superior a 185€ (sem IVA), exceto Canárias, Ceuta, Melilha, Açores, Madeira, que se rege pelo ponto 3.
   
   
5. Todas as restantes encomendas por falta de stock nas nossas lojas e por alterações de tamanho, serão enviadas ao cliente sem custos.
   
   
6. O que acontece com remessas volumosas? Os portes serão negociáveis entre ambas as partes quando as dimensões da encomenda excederem um metro cúbico. Ex: contêineres, armários, armários, móveis, baldes e depósitos. Consulte e/ou solicite um orçamento ao nossoformulário de contato.

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Envios de pequenos volumes tanto a nível nacional como internacional.

O prazo de entrega da mercadoria será:

• Península: 1 dia útil
• Ilhas Baleares: 1-3 dias úteis
• Ilhas Canárias, Ceuta e Melilla: 7 dias úteis

Os custos de envio e impostos especiais de consumo não estão incluídos.

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É um transportador de encomendas provenientes das Ilhas Canárias.

Prazo de entrega para as Ilhas Canárias aproximadamente 7 a 15 dias.

Os custos de envio e impostos especiais de consumo não estão incluídos.

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Para efetuar uma devolução ou alteração deverá efetuar os seguintes passos:

• Notifique-nos do seuHistórico de pedidosDe sua conta de cliente quais itens você deseja devolver. O status do pedido deve estar em 'Entregue' para que você possa realizar esta etapa, caso não esteja entre em contato conosco.
• Faça o download doformulário de devoluçãoPara anexá-lo à mercadoria a ser devolvida. Não serão aceitas devoluções após 14 dias da entrega.
• Todas as devoluções por alterações de tamanho ou erros de embalagem por IMPOTUSA, eles são totalmente gratuitos.

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Importador Tudelana S.PARA.Possui cadastro sanitário junto aonº 39350/NAPara poder servir qualquer indústria agro-alimentar,

Certificação ISO 9001 e certificação de segurança alimentar IFS Logística.

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